Terms and Conditions of Sale & Purchase
All images, descriptions and specifications on our web site are for the sole purpose of giving an approximate description of the books in order to assist your purchasing decision.
The price is inclusive of VAT. Any delivery charges are extra. We as Pedestrian Publishing reserve the right to cancel your purchase if your payment is not authorised or is refused. Items will only be delivered to you once your payment to Pedestrian Publishing has cleared.
If we do cancel your purchase, we will notify you by e-mail and we will re-credit to your account any sum debited by us within 30 days of your order. We are not obliged to offer any additional compensation for disappointment suffered.
You may withdraw from your purchase before the end of the 10th working day after you place your order, even if you have then already received the goods. You may withdraw from your purchase by returning the goods you have ordered within 14 days after they are delivered. The only circumstance in which you cannot withdraw from your purchase is where you have taken the books you have ordered (or the ones in relation to which you want to withdraw) out of the books’ sealed package in which they were delivered.
To withdraw your order you must notify us in writing at the postal address set out in our contact details page of this web site. If you have received the books before you withdraw your order then, unless you have lost your right to withdraw because you have taken the books out of their sealed package, you must send them back to our contact address at your own cost and risk.
If you withdraw your order but we have already processed the books for delivery you must not unpack the books from their postal packaging when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. Once you have notified us that you are withdrawing your order, any sum debited by us from you will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.
We will deliver the books ordered by you to the address you gave us for delivery at the time you make your order. We will try to deliver your books within 28 days but delay in delivery is sometimes outside of our control. Any dates we give you for delivery are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivering the goods to you. You will become the owner of the books you have ordered once they have been delivered to your specified delivery address and your payment has been authorized and cleared. Once the books have been delivered we no longer have any responsibility for any loss or damage to the books.
If you do not receive the books ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing either via email or post at our contact address of the problem within 40 days of the date on which you ordered the books.
If the books we deliver are not what you ordered, or are damaged or defective through the printing process, or the delivery is of an incorrect quantity, our only obligation will be: to make good any shortage; or to replace any books that are damaged or defective through the printing process. To the extent permitted by law, we shall not be liable to you for any indirect or consequential loss or damage. Our maximum liability to you arising from any product you purchase from us shall be the price you paid for the product. We shall have no liability to you for any direct or consequential loss that is caused by any event or circumstance beyond our reasonable control, which shall include, but not be limited to, acts of god, civil commotion, riots, flood, drought, fire, and legislation.
These terms and conditions are subject to change at any time without prior notice to you.
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We do not pass your details onto any third parties. Your information is used solely for Pedestrian Publishing’s sales and marketing purposes.